AI Automation Specialist

I deploy AI agents that

Eliminate Busywork

I’m a management/ops-focused automation consultant and ex-agency founder (former capital projects engineer).

As an AI Automation Specialist and Customer Loyalty Advocate, I help funded and scaling businesses do more with less—mapping real workflows, building reliable AI agents, and turning automation into measurable loyalty, retention, and lifetime value.

Calgary-based; serves Canada, the U.S., and Europe.

(Also: it’s “Oob” like Bob without the B.)

Oob Nding, C.W.O., H.W.I.T.M., A.T.(O.O.)
Chief Workflow Orchestrator ◾ Head of “Why Is This Manual?” ◾ Automation Therapist (for Overworked Ops)

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What is it Like working together?

● Map workflows & quantify impact (cost saved and/or new revenue). ● Design AI agents using the right stack (n8n/Make/Zapier + ChatGPT/Claude/Gemini; LangChain/LangGraph when needed).
● Integrate safely with roles/permissions, approvals, audit logs, and sandboxes.
● Measure & improve with evaluations, monitoring, alerts, and monthly optimization.

  1. Audit & Plan – Fixed-fee workflow audit → impact model + pilot scope.
  2. Build & Test – Agent design, integrations, guardrails, staging.
  3. Launch & Optimize – Production rollout, metrics, continuous improvements.

● Common wins: intake and scheduling, customer support and ticket triage, lead qualification and routing, order/inventory updates, reconciliation and reporting, and marketing follow-ups (e.g., abandoned cart recovery). Service providers tailor agents to your tools and policies so they’re reliable, compliant, and measurable.
● In short: 30–70% less manual work • Faster lead-to-cash • Higher AOV/LTV • Cleaner data • Fewer missed handoffs

● Clarity over hype
● Human-in-the-loop > “fully autonomous”
● Ship small, measure fast
● Compliance by design

● Intake & qualification (forms/chat/voice) → structured records
● Lead capture → CRM enrichment & routing (ActiveCampaign, Go High Level, Airtable, HubSpot)
● Data integration → API/webhook, AI model integration (n8n, Make.com, Zapier; ChatGPT, Claude, Gemini)
● Sales → Customer Success handoffs and pipeline hygiene
● Billing & invoicing → quotes, invoices, payment receipts, dunning
● KPI/reporting → digests & exception alerts (Slack, Telegram, WhatsApp, Email, Custom Dashboards)
● Content ops → e.g., mobile-to-YouTube, content generation and repurposing, HITL approvals
● Support triage → AI assistants, ticket routing, summaries

● I’ve collaborated with Michael E. Gerber (The E-Myth) and bring that “work on the business” systems lens to every build.
● AI Agents work “in” the Business, freeing you and your team to work “on” it.

We orchestrate automation platforms (n8n, Make.com, Zapier), LLM APIs (ChatGPT, Claude, Gemini), and agent frameworks (LangChain / LangGraph, Semantic Kernel, OpenAI Assistants). Integrations use MCPs, REST/webhooks, secure data stores, Shopify, HubSpot, Slack. (voice/image when relevant). The value is in design: roles/permissions, testing, observability, and ongoing optimization.

Send me the 2–3 repetitive tasks you want gone. I’ll reply with a mini-map and a fixed fee.

Still have questions? Book a free 30-minute consult or try the AI Agent ROI Calculator (see your savings in minutes). 👇

Why Loyalty Matters Now

Most businesses lose customers faster than they can replace them — not because their product fails, but because their systems do. Customer loyalty today is built on consistency, connection, and care — all of which can be engineered with AI and automation.

At AI Wise, we apply automation not just to operations, but to relationships — helping funded and scaling businesses reduce churn, improve retention, and grow lifetime value with measurable ROI.

Start Curating Stronger Customer Loyalty Today

Book a free, 30-minute loyalty strategy session to see uncover where your business might be losing customers — and how to fix it using AI and automation.

Schedule a Free Loyalty Strategy Session Get The Customer Loyalty Accelerator Checklist (Free)Book a free 30-minute consultation

Services We Offer

  • AI Automation Services
    We design and support AI agents that streamline operations, reduce manual workloads, and achieve measurable ROI within ~90 days.
    From intake and scheduling to billing and reporting, our automation frameworks help SMBs and scaling teams do more with less — with full compliance and human oversight.
  • Customer Loyalty Accelerator
    Rooted in the principles from our book Customer Loyalty for Life, our signature 3-step framework and 5-system DNA help businesses reduce churn, improve retention, and increase lifetime value — powered by AI and automation.
    Each project includes workflow mapping, smart agent design, and measurable ROI reporting that aligns with funding and grant performance metrics.

Why Teams Choose AI Wise (and Stay)

  • “Our follow-ups used to take days — now they happen automatically.”
    Our team used to spend hours each week on intake and billing. The AI agents now handle it end-to-end, and my staff can focus more on patient care.
    Monique L.,
    Operations Director (Home Healthcare Agency)
  • “Our service response times dropped by 30 percent in the first month.”
    AI Wise built agents that triage support tickets and route them by priority. It’s like adding a new team without hiring — faster service, happier customers, lower burnout.
    Priya K.,
    Customer Experience Lead (E-Commerce Retailer)
  • “We can finally prove retention ROI to our funding partners.”
    The Customer Loyalty Accelerator gave us clean data and audit-ready reports. Our compliance team spends less time on spreadsheets and more time improving member experience.
    Andre P.,
    Managing Partner (Financial Advisory Firm)
  • “From manual reporting to fully automated retention insights.”
    Before AI Wise, compiling our monthly churn reports was painful. Now dashboards update themselves — we know exactly where to focus and can show measurable improvement every quarter.
    James R.,
    Operations Manager (Dental Practice Group)

These testimonials are illustrative examples based on common client outcomes. Individual results vary depending on business size, systems, and implementation scope.

Start Building Smarter AI Agents Today

Book a free, 30-minute strategy session to see how AI agents cut busywork, improve compliance, and unlock growth—no obligation.

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